Shipping policy
Shipping Policy
At De Wallz, we aim to deliver your orders as quickly and efficiently as possible. Please review our shipping policy to understand our process.
Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays).
- You will receive a confirmation email with tracking details once your order is shipped.
Shipping Time & Rates
- Standard Shipping: Estimated delivery within 5-10 business days.
- Express Shipping: Estimated delivery within 2-5 business days.
- Shipping costs are calculated at checkout based on location and order weight.
International Shipping
- We currently offer international shipping to select countries.
- Delivery times may vary depending on customs and local postal services.
- Import duties, taxes, and customs fees (if applicable) are the customer’s responsibility.
Order Tracking
- Once shipped, tracking details will be provided.
- If you experience delays, please allow extra time before contacting support.
Lost or Stolen Packages
- We are not responsible for lost or stolen packages after they have been marked as delivered.
- If your package is missing, please check with your local courier service or neighbors before reaching out.
Shipping Restrictions
- Some products may have shipping restrictions due to location-based regulations.
- We do not ship to P.O. boxes in certain regions.
We continuously work to improve our shipping services for a smooth shopping experience.